We understand that visiting a shopping centre can be a daunting experience for some of our customers with autism, dementia or those who need extra assistance, so we’re adding in new ways to help your visit and experience.

Assistance dogs

Like most public buildings, Braehead Shopping Centres welcomes assistance dogs in the centre.  If your dog does not wear a high-vis jacket or harness, it is sometimes difficult for our staff to recognise the difference between assistance dogs and pets, which are not allowed in our centre, therefore, you may be approached by a member of staff.

Our terms and conditions for Assistance dogs are:

• will not wander freely around the premises

• will sit or lie quietly on the floor next to their owner

• are unlikely to foul in a public place

• access to assistance dogs is on a one dog per handler basis

Hidden disabilities lanyards and stickers

The lanyards/cards can be purchased from the Hidden Disabilities website to access this website please click here.