Dementia Friendly Shopping

We are delighted to announce that Braehead has been named Scotland’s first Dementia Friendly Shopping Centre for our ongoing partnership with the national charity, Alzheimer Scotland.

Staff at the shopping and leisure destination have been trained by the charity as Dementia Friends, so they can make life easier and more comfortable for people living with dementia when they visit the centre.

The Alzheimer Scotland Purple Alert app has also been downloaded onto staff phones and linked to the Braehead Centre’s control room, as a vital tool in finding someone with dementia who is lost.

Signage has also been placed at eye level and coloured entrance mats introduced, as black mats can appear as a hole in the ground to someone with dementia. And one modern wash hand basin tap in each toilet has been replaced with a traditional pillar tap, as it is more recognisable to someone with dementia.

Anne McWhinnie, from Alzheimer Scotland, said: “Hats off to Braehead for everything they are doing and being hugely supportive. They are now officially the first Dementia Friendly Shopping Centre in Scotland.

“We’re really excited about what Braehead is doing for us and it’s fantastic. A recent survey we carried out showed that people living with dementia still want to go shopping and Braehead will give them a positive experience when they visit the centre.”

Braehead’s community development manager, Lydia Brown said: “We aim to make everyone’s visit to Braehead as comfortable and safe as possible.

“And we’ll do all we can to make sure people with dementia can enjoy the shops, cafes and restaurants like everyone else does.

“The staff have enjoyed their training from Alzheimer Scotland gaining more awareness of what they can do to make life easier for people with dementia, their carers, families and friends when they come to Braehead.”

Alzheimer Scotland’s 24-hour helpline is available by calling 0808 808 3000.